Privacy Policy & SMS Terms of Service

Imperial Physical Therapy, P.C.

Effective Date: 12/01/2025

  • We may collect the following personal information:

    • Contact Information: Name, phone number, email address, mailing address

    • Appointment & Administrative Information: Scheduling details, intake forms, and related communications

    • Website Information: IP address, browser type, and pages visited

    • SMS Information: Mobile phone number and message content related to appointment reminders, scheduling, and care coordination

    We do not use SMS messaging to collect sensitive medical information.

  • Personal information is used solely for healthcare and administrative purposes, including:

    • Scheduling, confirming, and managing appointments

    • Sending appointment reminders and notifications

    • Care coordination related to physical therapy services

    • Responding to inquiries and providing customer support

    • Maintaining internal records and improving services

  • By opting into SMS communications from Imperial Physical Therapy, P.C. through a web form, patient intake form, written consent, or other medium, you agree to receive informational text messages related to your care.

    Types of Messages You May Receive

    Messages may include:

    • Appointment reminders and confirmations

    • Appointment changes or cancellations

    • Care coordination and follow-up messages

    • Administrative or account-related notifications

    Messaging Frequency

    Message frequency may vary.

    Message & Data Rates

    Message and data rates may apply, depending on your mobile carrier and plan.

    Opt-Out

    You may opt out at any time by replying STOP to any message.

    Help

    For assistance, reply HELP or visit: https://www.imperialpt.net.

  • SMS consent is obtained through written or electronic patient consent prior to messaging.

    SMS consent is not shared with third parties or affiliates.

  • We do not sell or rent personal information.

    Personal information may only be shared with:

    • Authorized staff involved in patient care and operations

    • Service providers supporting scheduling, communications, or IT systems under confidentiality agreements

    • Government or regulatory authorities when required by law

    Phone numbers and SMS consent are never shared for marketing purposes.

  • We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

  • You may request to:

    • Access or update your personal information

    • Withdraw consent for SMS communications

    • Ask questions about our privacy practices

  • Imperial Physical Therapy, P.C.

    Address: 12550 Hesperia Rd. Ste. 220 Victorville, CA 92395

    Phone: (760) 596-0870

    Email: eleazar@imperialpt.net

  • This Privacy Policy and SMS Terms of Service is accessible at:

    https://www.imperialpt.net/home.