Privacy Policy & SMS Terms of Service

We may collect the following personal information:

• Contact Information: Name, phone number, email address, mailing address

• Appointment & Administrative Information: Scheduling details, intake forms, and related communications

• Website Information: IP address, browser type, and pages visited

• SMS Information: Mobile phone number and message content related to appointment reminders, scheduling, and care coordination

We do not use SMS messaging to collect sensitive medical information.

Personal information is used solely for healthcare and administrative purposes, including:

• Scheduling, confirming, and managing appointments

• Sending appointment reminders and notifications

• Care coordination related to physical therapy services

• Responding to inquiries and providing customer support

• Maintaining internal records and improving services

By opting into SMS communications from Imperial Physical Therapy, P.C. through a web form, patient intake form, written consent, or other medium, you agree to receive informational text messages related to your care.

Types of Messages You May Receive

Messages may include:

• Appointment reminders and confirmations

• Appointment changes or cancellations

• Care coordination and follow-up messages

• Administrative or account-related notifications

Messaging Frequency

Message frequency may vary.

Message & Data Rates

Message and data rates may apply, depending on your mobile carrier and plan.

Opt-Out

You may opt out at any time by replying STOP to any message.

Help

For assistance, reply HELP or visit: https://www.imperialpt.net.

SMS consent is obtained through written or electronic patient consent prior to messaging.

SMS consent is not shared with third parties or affiliates.

We do not sell or rent personal information.

Personal information may only be shared with:

• Authorized staff involved in patient care and operations

• Service providers supporting scheduling, communications, or IT systems under confidentiality agreements

• Government or regulatory authorities when required by law

Phone numbers and SMS consent are never shared for marketing purposes.

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

You may request to:

• Access or update your personal information

• Withdraw consent for SMS communications

• Ask questions about our privacy practices

Imperial Physical Therapy, P.C.

Address: 12550 Hesperia Rd. Ste. 220 Victorville, CA 92395

Phone: (760) 596-0870

Email: eleazar@imperialpt.net

This Privacy Policy and SMS Terms of Service is accessible at:

https://www.imperialpt.net/home.